1. USER CONSENT
By submitting your personal data to us when registering for an account or when
contacting us by email, you declare to have read and accepted the
terms of this Policy.
Without prejudice to the foregoing, you expressly and unequivocally consent to the collection and processing of your personal data (as identified below) by us, in one or more files under our responsibility, in accordance with the indicated purposes and this Policy.
2. DATA COLLECTION
Registration. Upon registering for an account, we will collect the following personal data: name, surname, date of birth, email, country, address (street, number, city, state, post code).
Email. On sending us an email, we will collect the following personal data: email address, and any other information provided in your email. You are responsible for the accuracy of the information you provide to us. You may not give us any sensitive personal data.
Refusal to provide any information marked as "required" or equivalent will lead to the refusal of the registration.
3. DATA USE AND DISCLOSURE
Purposes. Your data will be used solely for the management of your subscription and use of our software products, and to provide you with information concerning your subscription and in a non-promotional way concerning the use of the Complete Set of Playback Plugins (Codec Pack), The Fluendo DVD Player or any other product of ours, but not more than three times per calendar year, unless urgently required by exceptional circumstances (such as security issues that require immediate action).
Disclosure. Your data will not be published or transmitted to third parties, with the exception of the companies within the Fluendo corporate group, and will be always kept in Spain or in other member states of the European Union. Furthermore, your data may be disclosed to administrative, judicial or police authorities for law-enforcement and tax-enforcement activities or in order to comply with local laws and regulations, or upon legitimate order by a competent administrative or judicial authority.
4. USER RIGHTS
You have the right to access, rectify, erase, block and oppose any processing of your personal data. Moreover, you may at any time withdraw your consent to the processing of your personal data and information. This withdrawal will not have retroactive effects but will prevent you from purchasing our products and receiving support.
The above is without prejudice to provisions of applicable law enabling conservation of data for the purpose of defending our responsibility and complying with mandatory legal obligations.
The aforementioned rights may be exercised by contacting us at firstname.lastname@example.org provided that you include a digital copy of your identification document such as identity card, or passport and your Fluendo account details.
5. COMMERCIAL INFORMATION
In creating your account, you may consent to receive a monthly newsletter via email, containing promotional information of our products and of those of our partners in the same or related sectors (software products, media products). Consent to receive the newsletter is entirely optional and refusal to consent will not lead to any other consequences than not receiving it. You may opt out at any time through the unsubscribe link in the email or by sending us an email at email@example.com .
This website contains links to other websites that are not owned or controlled by Fluendo. Please be aware that we are not responsible for the privacy practices of such other websites.