1. USER CONSENT
By submitting your personal data to us when registering for
an account or when contacting us by email, you declare to
have read and accepted the terms of this Policy.
Without prejudice to the foregoing, you expressly and unequivocally consent to the collection and processing of your personal data (as identified below) by us, in one or more files under our responsibility, in accordance with the indicated purposes and this Policy.
2. DATA COLLECTION
Registration. Upon registering for an account, we will collect the following personal data: name, surname, date of birth, email, country, address (street, number, city, state, post code) and other information depending on the website that you registered in, such as sport, sport role, professional level.
Email. On sending us an email, we will collect the following personal data: email address, and any other information provided in your email. You are responsible for the accuracy of the information you provide to us. You may not give us any sensitive personal data.
Refusal to provide any information marked as "required" or equivalent will lead to the refusal of the registration.
3. DATA USE AND DISCLOSURE
Purposes. Your data will be used solely for the management of your subscription and use of our software products. We will also provide you with information concerning your subscription and send promotional campaigns concerning the use of the Codec Pack, The Fluendo ONEPLAY Suite, LongoMatch, RiftAnayst, or any other product of ours. We will communicate with you once or twice a month, unless urgently required by exceptional circumstances (such as security issues that require immediate action).
Disclosure. Your data will not be published or transmitted
to third parties, with the exception of the companies
within the Fluendo corporate group and will be always kept
in Spain or in other member states of the European Union,
with the exception of your email, name and lastname which
could be transferred in the United States of America based
on your consent and/or the “Privacy Shield”.
Furthermore, your data may be disclosed to administrative,
judicial or police authorities for law-enforcement and
tax-enforcement activities or in order to comply with local
laws and regulations, or upon legitimate order by a
competent administrative or judicial authority.
4. USER RIGHTS
You have the right to access, rectify, erase, block, limit and oppose any processing of your personal data. You also have the right to obtain data portability and to seek redress from the competent Data Protection Authority. Moreover, you may at any time withdraw your consent to the processing of your personal data and information. This withdrawal will not have retroactive effects but will prevent you from purchasing our products and receiving support. In order to modify your preferences you must log in to your account and manage them on the ‘My Profile’ section where you will find an option to a) Unsubscribe from our communications and b) Delete your account.
The above is without prejudice to provisions of applicable law enabling conservation of data for the purpose of defending our responsibility and complying with mandatory legal obligations.
The aforementioned rights may be exercised by contacting us at email@example.com provided that you include a digital copy of your identification document such as identity card, or passport and your Fluendo account details.
5. COMMERCIAL INFORMATION
When ticking the option of ‘I give my consent to receive product and promotional information from Fluendo’, you are giving consent to receive communications via email, containing promotional information of our products and of those of our partners in the same or related sectors (software products, media products). Consent to receive the newsletter is entirely optional and refusal to consent will not lead to any other consequences than not receiving it. You may opt out at any time through the unsubscribe link in the email or by sending us an email at firstname.lastname@example.org.
This website contains links to other websites that are not owned or controlled by Fluendo. Please be aware that we are not responsible for the privacy practices of such other websites.